More businesses are turning to a Proactive Managed Service Plan seeking ways to control costs, in­crease uptime, reduce their exposure  and align their IT goals with their business goals.  PCG's Pro-Managed IT Services are designed to proactively monitor the systems health of your entire Network , so problems can be found before they cause any business downtime. PCG has made many investments in our infrastructure so we can provide better response to your service needs.

PCG Pro-Managed Services

PCG will proactively support your PC’s, Notebooks. Servers and networks. It’s like putting your IT environment on auto-pilot. We offer various packages to choose from that offer: Remote Monitoring, Resolution or Full ITmanagement with PCG Engineers–. We cover all major hardware brands as well as software and help desk support. PCG offers customizable plans and add-on services to meet and fit your business needs.

Focus your staff on business sales and customer service rather than network maintenance

-What if your Network was monitored around the clock with problems proactively detected, and then resolved before they cause downtime for your business?

-Wouldn’t it be nice to have an employee “help desk” support to optimize business productivity?

-Wouldn’t it be nice if your PC’s just worked when you needed it to work? 

-What if you could get your business network/technology fully managed for one set fee per month?

What makes PCG Pro-Managed Servcies offering different?

PCG has invested in our own infrastructure and business model so that we can deliver a all-inclusive, cost effective, total package that offers you more control over your Network/IT infrastructure

-We’ve invested in various technologies that enable us to deliver our services over the internet to your business

-We provide the PCG human factor to quickly resolve problems remotely or on-site

-We’ve also created Customer Service ticketing system that allows for faster responses and resolutions to your issues

Optional Add-on Services are also available on an as needed basis:

-Off-site Data storage & Backup

-Virus & spyware issues including OS

-Disaster Recovery Services-

-Hosted Exchange Services

-Data migration

-SPAM Services for your email (Postini)

REQUEST AN ASSESSMENT TODAY

Start being more productive today, with PCG’s Pro-Manage – Managed Services Plans. Call and request an on-site assessment of your business which will include: asset inventory, security, vulnerability and patch scans, network and systems performance analysis, and meeting to review our findings with our Executive Technology Planning Guide. 

Simplify your business IT/Network Management at PCG by calling (603)431-4121...... PCG- Trust US!! 

On-Call Services and IT when you need it!

PCG technicians - your on-call IT Department. Our Certified Engineers will come to your office and perform repairs, upgrades, service and support for your entire network. We will work with your employees, and software vendors to make your systems perform as needed

Request service

• 24 hours-a-day, 7-days week online 
• Weekdays, 8:00 am to 5:00 pm by phone

Lower the total cost of network ownership.

PCG is your Full time IT Department at a Part time price. Our technicians are all certified and have a wide array of business experience.Hire our expertise, knowledge and buying power to support your business network or enhance your existing IT staff.

Keep your network up and running.

Our technicians meet the industry's highest standards in training, testing and certifications.

• Microsoft Certified Professionals
• Microsoft Certified System Engineers
• Cisco Certified Network Administrators
• HP Certified Technicians
• A+ Certified Technicians

CIO-To-Go

PCG can be your part time "CIO" Chief Information Officer to help you plan, budget, and implement mission critical business applications and services to help aid your customers and vendors.

Repairs + Upgrades

Service solutions for your business and networking needs.

• Troubleshoot existing problems
• Preventative maintenance and Network Health Check-ups
• Hardware upgrades (RAM, hard disk drive, CPU)
• Software OS and application upgrades and patches
• Maintain existing networks

Managed Services

More businesses are turning to a Proactive Managed Service Plan seeking ways to

-Control costs and save money

-In­crease uptime and minimize employee downtim

-Reduce Exposure and meet legal guidelines

-Instant resposne to problems with auomated Help Desk

-Level of Experiecne, tools, skills, resources you could never afford on your own

-Increasing relaibility and predictability

Service Contracts

PCG service contracts include a wide range of offerings, depending on the solutions needed to help clients stay proactive in managing their technology systems, including yearly maintenance plans, routine upkeep of systems, troubleshooting against system failures and providing immediate response to catastrophic issues.

The three levels of service contracts are: 

1. Managed/ProActice Service Plan (Level 1-Alerts; Level 2-Resolution, Level 3-Management)

2. Pre-buy hours for preferred rates and uplift in service response time.

3. Purchase a set fee per month to include everything "all you can eat buffet" (Monitor, Manage, Onsite, Remote, Phone)

 

Microsoft® Certified Partner

PCG - a Microsoft® Certified GOLD Partner - provides the highest levels of technical expertise, strategic thinking, and hands-on skills. Our technicians are Microsoft Certified Professionals, and Microsoft Certified System Engineers who have passed certification exams developed by Microsoft to ensure their level of expertise in delivering solutions using Microsoft tools and platforms.

>>More about Microsoft® Certified Partners