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IT Insight: An IT Roadmap for 2021

While we’ve all been wishing for 2021, it’s now literally just around the corner! This pandemic has dramatically changed the IT landscape and your business needs. While many of you have been focused on your 2021 business strategy, have you included your IT Roadmap and budget for the coming year? Now is the time.

Consider these few guidelines:

First, what is your current business IT infrastructure? Make sure you have a complete technology audit and asset inventory of all your IT equipment (PCs, Notebooks, Servers, Firewalls, Switches, Wireless, etc.), applications and peripherals. Confirm the age of all key components and if they have a warranty or service agreement that is within your budget. What may need to be replaced or upgraded?

Now, what is your current IT Analysis? What’s right? What’s wrong? What’s missing or confusing?

A Managed Service Provider or VcIO (Virtual Chief Information Officer) can help with this task. You may want to address network equipment, cloud computing, documentation, IT applications, security and licensing. It’s important to assess the importance of each to your organization. Consider your monthly recurring bills: Internet, phones, security system, cyber insurance, cloud services such as Office 365 or Azure, business continuity backup and licensing.

Meet to review your IT issues and goal-setting for next year, including a budget to work with. Utilize your VcIO and MSP to envision the future where all technology, people and processes are aligned. What new technologies have the most relevance to your business? What new processes should be adopted? What can be improved upon or implemented? Has your company done a risk assessment to determine your IT vulnerabilities? Score your business applications to interpret the best possible data, reporting and productivity gains from each. What’s your gap analysis?

Strategic meetings to review goals, budget and your IT Roadmap follow. What are your goals, major IT initiatives and priority for implementation? Each deliverable should include a summative description, timeline and budget estimate. Each should have its own explanation: new business applications, upgrades, infrastructure and restructuring, IT process and risk assessment.

Tomorrow’s IT is more efficient, secure, flexible and nimble than ever. A solid, implemented IT plan can transform your business, the services you offer and your customer and employee experience. Your 2021 IT Roadmap awaits. Make “IT” your resolution!

JoAnn Hodgdon is vice president and co-founder of Portsmouth Computer Group (PCGiT) with her husband David. PCG provides comprehensive managed IT services, business continuity, security, cloud computing and Virtual CIO services to their clients. You may reach her at joann@pcgit.com or through www.pcgit.com.