Senior IT Engineer

Compensation: $70,000 to $95,000 Annually
Benefits Offered: 401K, Dental, Medical
Employment Type: Full-Time
Why Work Here? “Great benefits and work culture!”

PCGiT is a leading Managed IT service provider in and around the Seacoast area. PCG is looking to grow and has an immediate opening for a Senior IT Engineer. We offer competitive wages and comprehensive benefits.

We pride ourselves on communication, integrity, teamwork and accountability to one another and our clients. We’re more than a place to work. Our team of talented individuals work collaboratively, striving for a balance of excellence and fun within the workplace and in the community.

You will work closely with the team of engineers while being accountable for resolving customer technology issues and problem resolution in a variety of industries. The Senior IT Engineer requires strong technical skills, backed by at least 5 years of experience, a passion for problem-solving and exceptional customer service. Strong knowledge and expertise in several of the following: migrations to the cloud, building and deploying servers, deploying firewalls and WiFi-networks, deploying security tools, troubleshooting application and infrastructure problems.

Demonstrates solid judgement in balancing technical risk against business goals. You will be a mentor for the PCG technical team and other engineers, sharing knowledge and methodologies to benefit team growth.

Credentials and Experience:

  • Prior MSP experience desired
  • A combination of the following: Network+, MCSE, MCP, MCSA, CCNA, CCNP beneficial
  • Familiarity with RMM toolset
  • 5+ years of relevant service IT experience
  • 4+ year College Degree or equivalent

Knowledge, Skills and Abilities:

  • Passion for providing exceptional client service
  • Adept at client-facing interactions
  • Very strong written and verbal communication skills
  • In-depth knowledge of Microsoft Products. Specifically, 365, Azure, and Hyper-V
  • Familiarity with Cisco, and Meraki networking
  • Experience in creating and maintaining technical support and end user support documentation

Must be authorized to work in the US
Valid driver’s license
Criminal background check necessary for employment

Benefits:

  • 100% Premium Paid Health, and Dental
  • 401K with 3% Company match
  • Bonus

About PCGIT:

Comprehensive Managed IT services, tailored to your business.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

  • Max. file size: 8 MB.
  • Max. file size: 8 MB.
  • This field is for validation purposes and should be left unchanged.