IT and Security Services for the Financial Services Industry

PCG IT Has Been Serving Financial Firms Since 1996 — Here’s How

Trust is critical when you work in the financial services industry. Your clients trust you to provide guidance and services related to their money, and they also trust you to keep their assets and information safe. The right IT makes this possible.

What happens if hackers get into your files and exploit client information? What if ransomware blocks you from accessing your files, rendering you unable to work? Have you planned for power outages or natural disasters that may take you offline or corrode your data? If not, your data and your business are vulnerable.

Protect yourself with managed IT services tailored to the financial services industry.

Our Clients Say It Best:

Our firm needs to be operational 24/7, both remotely and in the office. We began working with PCG in 1997. They have helped us will facets of IT and security to help protect our clients data. And with all this comes the most important feature: incredible service reliability, I would say the best words to describe the people at PCG are these: patient, reliable, trustworthy, and knowledgeable. They also have a great sense of humor which helps us deal with the stress of dealing with IT on a daily basis.

Financial Services Firm

PCG is extremely responsive when I ask for help. We have developed a great partnership over the years together and I feel I always get the guidance I need for keeping our networks running smoothly. We never use to take Security seriously, but PCG was persistent to let us know the risks and why protecting our assets was essential when handing critical client data.

Financial Services Firm

IT Services for the Financial Industry

Like all businesses, financial services businesses use technology to communicate with clients, manage data, and engage with their line of business applications. If their IT isn’t working correctly, these businesses risk unnecessary downtime and not being able to meet their client’s needs.

Even worse, in this industry, IT issues can lead to costly data breaches that damage client relationships, hurt your brand reputation, and put you at risk of fines for regulatory non-compliance.

At PCG IT, our mission is to help financial services firms identify their IT vulnerabilities, understand their compliance requirements, and build a network that supports their core business goals. We have experience with many different types of business in this industry such as the following:

  • Commercial investment, and retail banks
  • Brokerages
  • Financial advisory firms
  • Wealth management firms
  • Mutual funds
  • Insurance companies
  • Accounting firms

If you run any of the above types of businesses, you rely on IT for a wide range of client-facing and back-end processes. You simply wouldn’t be able to serve your customers or run your organization without the right technology in place.

Network Security for Financial Services Firms

As a managed service provider (MSP), we help Financial Services companies secure their networks through firewalls, virtual private networks (VPNs) for remote workers, and cybersecurity programs. We also train employees in best practices to ensure that they understand how to keep the network safe by changing passwords regularly, using multi-factor authentication (MFA), and resisting phishing attacks.

We secure your data from external threats such as malware, ransomware, and hackers, but we also address physical threats such as hardware vulnerabilities. To ensure that you can always access your data, we establish disaster backups and put measures in place based on your recovery time objective (the length of time you can afford to be offline).

However, for the financial services industry, in particular, we also pay very close attention to our client’s compliance requirements.

Cybersecurity Compliance for the Financial Services Industry

Businesses in this industry have to meet a maze of complex cybersecurity regulations, and they must be aware of a variety of different cybersecurity frameworks. We take care of that so you can focus on building your business and serving your clients.

Here are a few of the laws and frameworks that affect businesses in this industry:

  • Sarbanes-Oxley (SOX) cybersecurity framework for public companies in the financial sector.
  • Payment Card Industry (PCI) Data Security Standards (DSS) for firms that process credit cards.
  • Bank Secrecy Act (BSA) compliance for national banks and federal savings associations.
  • Gramm-Leach Bliley Act (GLBA) and FTC Safeguards for organizations that sell financial products or services.
  • Federal Financial Institutions Examination Council (FFIEC) for federally supervised financial institutions and their subsidiaries.

Our team helps you understand which frameworks and regulations apply to your business. Then, we provide a third-party assessment to ensure you’re meeting the requirements. This is critical both for meeting industry regulations and being compliant with the requirements of your cybersecurity insurance policy.

Managed IT and Security Services for the Financial Industry

We leverage our experience with the financial services industry to ensure that your system supports your operational goals. Our managed services address the following objectives:

  • Improving uptime and network reliability.
  • Securing the network through firewalls, VPNs, and risk management.
  • Managing remote access for multiple locations, remote team members, vendors, or client-facing applications.
  • Minimizing IT security threats including viruses, malware, data breaches, disasters, etc.
  • Aligning with industry, legal, and client compliance requirements.
  • Budgeting for short and long-term IT needs and goals.
  • Safeguarding business continuity with encrypted data backups, disaster recovery plans, and recovery time objectives (RTO)
  • Crafting user policies.
  • Ensuring new and existing team members have the hardware and software permissions they need to do their jobs.
  • Proactive 24/7 network monitoring with automation and remediation.
  • Providing help desk services with one-hour response times.
  • Supporting line of business applications (LOB) from purchase to implementation, deployment, and upgrades.

There is no one-size-fits-all approach to IT. To ensure that we’re meeting your unique needs, we provide your financial services firm with a dedicated network engineer. They get to know your network and your business, and they ensure that our services are aligned with your needs.

When we first take on a client, we talk with everyone from the management team to the end user. That gives us a comprehensive view of your current IT environment, and it helps us see where you need improvements or changes. Then, we will work with you to create a budget and a roadmap. We want to ensure that you understand why you’re spending money on IT and how it supports your overall business strategy.

Through our VCIO (Virtual Chief Information Officer) offerings, we meet with your team on a regular basis to talk about your IT environment and your needs. The VCIO provides our clients with customized guidance and consulting services.

IT That Improves Operational Efficiency in the Financial Sector

Is your IT supporting your business? Or is it making your life harder? Do you have 100% uptime? Do your employees know how to get support if they have a hardware issue or can’t figure out how to work your software? Do you feel confident that your client data is well protected? If you have any hesitation about these answers, it’s time to consider a new managed services provider that values the relationship and will do what it takes to provide exceptional customer service.

At PCG IT, we can help you increase productivity, streamline processes, reduce costs, and serve your customers more effectively. We ensure that you have the tools you need to run your business as effectively and as profitably as possible.

In your industry, you deal with tight deadlines, complex projects, and very valuable customer data. We have an in-depth understanding of the challenges facing the financial sector, and we can help you create and maintain a network that helps you rise above the challenges.

Ready for an improved IT experience? Then, contact us today. We’ll start with a network assessment and a risk assessment. Then, we’ll help you figure out the best steps forward for your unique business. Sign up for a complimentary assessment today or call us at (603) 431-4121.

Portsmouth NH 603-431-4121

Portland ME 207-405-2372

Manchester NH 603-621-6197

Dover NH 603-750-0101

Get a Complimentary Network Assessment

Fill out the form below or Call 603-431-4121 to get a Complimentary Network Audit/Assessment and find out what your business needs for technology and services to secure its assets and help give your employees the resources needed to stay productive. PCG is all about VALUE.
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Awards & Affiliations

CRN MSP 500 CRN PIONEER 250 New Hampshire Magazine Best of NH 2018 NH Business Review Business Excellence Awards 2018

Our Awards & Affiliations

New Hampshire Magazine Best of NH 2018
NH Business Review Business Excellence Awards 2018
The Chamber Collaborative of Greater Portsmouth

We’re proud to partner with the best names in IT

Microsoft Gold Certified Partner
HP Business Partner
Office 365
SorageCraft Platinum Partner
Microsoft Azure