Managed IT Services for Dental Offices

Delivering IT support to the dental industry for 25+ years

Dental offices rely on sophisticated technology to provide a high level of patient care and manage the day to day. From digital health records and practice management software to communication tools, you can’t afford to be slowed down by unreliable IT systems and downtime.

Your technology requires an IT expert who can provide critical care. PCG’s managed IT services for dental offices protect your network, data, and profitability with customized solutions to suit your needs and budget. We offer everything from HIPAA compliance, integrated practice management and Electronic Health Record (EHR) solutions to infrastructure optimization, data security, disaster recovery and more.

Partner with us for a tailored, cost-effective IT solution that will eliminate technology headaches so you can focus on caring for your patients and growing your practice.

FREE CONSULT >GET PRICING >

Our clients say it best…

PCG is always a pleasure to work with. Their techs are super smart and always ready to help simplify and explain what they are doing. The assessment they did involved a lot of discovery, which helped us identify some serious security issues and not having a known recovery objective or timetable to restore our systems. We are thankful they got us on the right track.

Dental Office

Managed Security ensures your data and information are safe

PCG enables you to share confidential information with partners, vendors, suppliers and patients by protecting your vital data.

We can quickly implement a range of cost-effective security solutions to help you minimize threats and downtime including firewalls, VPNs (Virtual Private Networks) for remote offices and employees, managed antivirus and managed malware.

All our systems also include regular updates, maintenance and constant monitoring to keep them running smoothly round the clock.

Learn more about how your company can minimize its risk, be compliant, and improve on your Security posture.

IT Compliance for the Dental Industry

Maintaining HIPAA compliance standards is imperative for the safety and security of your dental practice, patients and insurance providers.

PCG’s proven approach to compliance includes assisting you with:

Risk assessment
Work process
Patient portal access
Patient care records – EMR applications
Software compliance
Audits

Offsite backup
Medicare
Security and remote access
State/Federal regulations
User portal access
Training

PCG will help keep your dental office competitive, stable and reliable

Our customized IT solutions will streamline your dental technology to improve performance, efficiency and collaboration within your practice.

We ensure that your network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment so you can focus on your patients.

Our proactive 24/7/365 network monitoring will quickly find and resolve any IT vulnerabilities that can cause downtime and cost you time and money.

And, our live help desk is just a phone call or email away with immediate technical support for any network or productivity issues you encounter.

Dental IT processes and requirements

PCG will deliver a customized IT solution that works for your dental practice’s unique technological needs. Our solid, reliable infrastructure and ongoing management will help you drive down costs, improve efficiency and create better experiences for your clinicians, patients and partners.

We optimize the following:

Compliancy (State and Country)
Cybersecurity framework (NIST)
Email Encryption
Patient Billing/Claims Management
Tracking Insurance Patient Plans and Deductibles
Lab Report Tracking
Disaster Recovery/Business Continuity
Public/Private WIFI
Security/VPN

Regulations Compliance
Client Records
Document Management
Electronic Signature Capture
Billing Coding Analysis
Patient Scanning of IDs
Risk Assessment
Integration from Line of Business Applications into other products like MS Word, Excel and Outlook, Payroll, QuickBooks

We understand that your dental business processes are vital to making a profit. We ensure that your IT “OML” operation maturity level is always in alignment to help your practice grow and prosper.

Software Applications and IT Support

PCG works with many leading dental software vendors and can help you with setup, support, upgrades and maintenance to ensure you’re always operating at maximum performance.

We liaise with vendors on your behalf and verify all hardware, software and labor costs to determine the best path for your business, whether that means running applications on-premise or in the cloud. Our goal is to always get you the highest return on your investment.

These are just some of the systems we can work with:

Dentrix
Eaglesoft
Practice-Web
Denticon
Open Dental

DentiMax
Carestream
myQuorum
Curve Dental
ACE Dental

Solutionreach
TigerView
Apteryx Imaging
Dolphin Imaging
SOTA Imaging

Dental IT Support Testimonials

PCG is extremely responsive when we ask for help. We have developed a great business partnership over the years together and we always get the guidance needed for keeping our Dental Practice running smoothly. We never use to take Security seriously, but PCG was tenacious to let us know about the risks and why protecting our assets was essential when handing critical patient data.”

Read More Client Testimonials

Watch Video Testimonials

Our Managed IT Services for the Dental Industry

Our certified support technicians have hands-on experience providing IT services to dental offices to keep your network and systems running smoothly.

These are some of the support services we provide:

Stability, Uptime and Reliability

Security

Firewall

Secure VPN for remote offices/workers

Risk management

Remote Access

Multiple locations, Remote Staff and Vendors

Alignment and Standards

Budgeting (1, 3, 5-year plans)

Minimize threats and vulnerabilities

Managed Antivirus, Managed Malware, Web Content, Firewall

Business continuity

“RTO” recovery time objective

Disaster recovery and Uptime

Encryption of data (backup)

“AUP” Acceptable Use Policy

Proactive Network monitoring (24-hour operation or weekend shifts)

Automation and Remediation

Response times

Help desk

Support in the US, keep it local

1-hour help desk response

Dedicated Network Engineer

Business Intelligence Analyst

vCIO – having that trusted advisor to help with any IT related objectives or issues

“LOB” Line of Business Application

Liaise and coordinate with vendors on your behalf

What you should do next

Our managed IT services for the oil and gas industry have helped many companies like yours optimize their technology and keep operations running smoothly 24/7.

Contact us today for either a quick chat to explore your challenges or for a no strings Business Network/IT audit.

Portsmouth NH
603-431-4121

Portland ME
207-405-2372

Manchester NH
603-621-6197

Dover NH
603-750-0101

sales@pcgit.com