Managed IT Services for Insurance Companies

Managed IT Services for Insurance Companies

How we have been helping with IT support for Insurance Companies since 1996

The insurance industry is relying on digital technology now more than ever. With complex regulatory compliance requirements to meet, growing financial pressures, and an ever-increasing pool of data to maintain, it’s crucial that your IT environment can keep up with the demand.

PCG provides reliable and cost-effective IT support for insurance companies to keep all your systems running 24/7 and eliminate downtime that you can’t afford. Protect your data and profitability with our network optimization, device security, document management, file and data encryption, business continuity planning, remote support and maintenance, and live network monitoring.

As your trusted IT advisor, we ensure your technology is always functioning and secure so you can meet industry standards and keep up with market changes. Partner with PCG for a customized and scalable IT solution that will optimize your digital investment and enable continual growth.

Our Clients Say It Best:

Your technical staff is extremely competent and does a great job of translating technical issues in English to us. Your response time is outstanding and gives us peace of mind that you have us up and running in no time

Insurance Company

Managed Security ensures your data and information are safe

PCG enables you to share confidential information with partners, vendors, suppliers and patients by protecting your vital data.

We can quickly implement a range of cost-effective security solutions to help you minimize threats and downtime including firewalls, VPNs (Virtual Private Networks) for remote offices and employees, managed antivirus and managed malware.

All our systems also include regular updates, maintenance and constant monitoring to keep them running smoothly round the clock.

IT Compliance for the Insurance Industry

The insurance industry is heavily regulated and compliance is crucial for the safety and security of your company, partners and clients.

Compliance regulations extend to your technology too, and that’s where PCG can help. Our effective approach to IT compliance includes risk assessment, data/work processes, software compliance, backup, remote access, training and more.

We work closely with you to ensure your insurance company is fully compliant with your software applications, data, offsite backup and user access. The time to address this is now, before your lack of compliance costs you a client!

Managed security ensures your data and records are safe

Are you sure your data is secure?

PCG enables you to share confidential information with clients, partners and vendors by protecting your critical data.

Our proven security solutions are highly cost-effective and quick to set up, from firewalls and VPNs (Virtual Private Networks) for remote offices to managed antivirus and malware. We also include regular updates and ongoing maintenance to help you minimize threats and vulnerabilities over the long term.

PCG will help keep your insurance company competitive, stable and reliable

Our customized IT solutions will streamline your insurance technology and ensure that network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment.

Our proactive 24/7/365 network monitoring allows us to quickly pinpoint and address any vulnerabilities that can cause costly downtime.

And, our live support and help desk are only ever a phone call away with immediate technical support and assistance for any network or productivity issues that arise.

Insurance IT processes and requirements

Reliable technology infrastructure managed by an IT company that knows the insurance industry is essential for your business to grow and prosper. PCG can help you drive down costs and improve operational efficiency by optimizing the following:

  • Compliancy (State and Country)
  • Cybersecurity framework (NIST)
  • Email Encryption
  • Disaster Recovery/Business Continuity
  • Public/Private WIFI
  • Security/VPN
  • Regulations Compliance
  • Client Records
  • Document Management
  • Electronic Signature Capture
  • Risk Assessment
  • Integration from Line of Business Applications into other products like MS Word, Excel and Outlook, Payroll, QuickBooks

Software Applications and IT Support

PCG has extensive experience working with insurance companies and the specialty software applications you use. We can help with setup, support, upgrades and maintenance to ensure you’re always operating at optimal performance.

We liaise with software vendors on your behalf to ensure you are always getting the best possible return on investment, whether that means running applications on-premise or in the cloud.

These are just some of the systems we can work with:

  • Applied EPIC
  • Guidewire
  • DRC
  • Partner XE
  • NowCerts
  • myQuorum
  • Jenesis
  • Insly
  • AgencyBloc
  • Surefyre
  • Indio

Insurance IT Support Testimonials

PCG is always a pleasure to work with. Their Techs are super smart and always ready to help simplify and explain what they are doing. The Network Assessment they did involved a lot of discovery, which helped us identify some serious security issues and not having a known recovery objective or timetable to restore our systems. We are thankful they got us on the right track.

Our Managed IT Services for the Insurance Industry

Our certified technical experts have hands-on experience providing IT support to insurance companies to keep your network and systems running smoothly.

These are some of the support services we provide:

  • Stability, Uptime and Reliability
  • Security
    • Firewall
    • Secure VPN for remote offices/workers
    • Risk management
  • Remote Access
    • Multiple locations, Remote Staff and Vendors
  • Alignment and Standards
  • Budgeting (1, 3, 5-year plans)
  • Minimize threats and vulnerabilities
    • Managed Antivirus, Managed Malware, Web Content, Firewall
  • Business continuity
    • “RTO” recovery time objective
    • Disaster recovery and Uptime
    • Encryption of data (backup)
  • AUP” Acceptable Use Policy
  • Proactive Network monitoring (24-hour operation or weekend shifts)
    • Automation and Remediation
  • Response times
  • Help desk
    • Support in the US, keep it local
    • 1-hour help desk response
  • Dedicated Network Engineer
    • Business Intelligence Analyst
  • vCIO – having that trusted advisor to help with any IT related objectives or issues
  • “LOB” Line of Business Application
    • Liaise and coordinate with vendors on your behalf

What you should do next

Our managed IT services for the oil and gas industry have helped many companies like yours optimize their technology and keep operations running smoothly 24/7.

Contact us today for either a quick chat to explore your challenges or for a no strings attached business and IT audit.

Portsmouth NH 603-431-4121

Portland ME 207-405-2372

Manchester NH 603-621-6197

Dover NH 603-750-0101

Get a FREE Network Assessment

Fill out the form below or Call 603-431-4121 to get a FREE Network Audit/Assessment and find out what your business needs for technology to protect its assets and keep your employees productive. PCG will also provide you a Budget for the next 1, 3, 5 years.
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Our Awards & Affiliations

CRN MSP 500 / CRN PIONEER 250
New Hampshire Magazine Best of NH 2018
NH Business Review Business Excellence Awards 2018
The Chamber Collaborative of Greater Portsmouth

We’re proud to partner with the best names in IT

Microsoft Gold Certified Partner
Cisco
HP Business Partner
Office 365
SorageCraft Platinum Partner
Microsoft Azure
Lenovo