IT Support for Law Firms

Delivering trusted managed IT services to law firms for decades

What would happen to your practice if all of your cases were stolen? What if your client files were hacked or corrupted by malware, ransomware, spam or viruses? With PCG’s Managed IT Services, you’ll never worry again.

For cloud-based practice management, device security, document management, attorney utilization, and file and data encryption, we’re your trusted IT advisor. And we take your case seriously.

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Our Clients Say It Best:

I would like to extend our sincere gratitude and respect for the support and services provided to us over the last several years by PCG. The attention, consideration and effort put forth by PCG and all its employees in providing quality advise, service, and maintenance is outstanding in all forms. Their proactive approach on monitoring our equipment and supporting our remotes sites is priceless.

Susan, Law Firm in New Hampshire

IT Compliance For Law Firms

Working with compliance standards is imperative in the legal vertical for safety and security of your firm, business partners and most importantly, your clients.

PCG’s effective approach offers risk assessment, data/work process, software compliance, backup, remote access, training and more.

PCG will assist and ensure that your business is in compliance with your software applications, data, offsite backup, and user access. The time for your firm to address this is now, before the lack of compliance costs you a client!

HIPAA Compliance
Risk assessment
Patient Care Records
Work Process
Software Compliancy

Security and Remote Access
Audits (PCG can help make sure you are in compliance with your software vendors)
Audit of Patient Portal (Compliance)

Managed security ensures your firm’s information and data are safe

Are you sure your data is safe?

PCG enables you to share confidential information with trusted partners and suppliers.

Firewalls, secure VPN (Virtual Private Network) for your remote offices and employees and highly cost-effective security solutions are quick to implement. We also include regular updates and maintenance with these systems.

We will help you to minimize threats with managed antivirus and managed malware.

Learn more about how your company can minimize its risk, be compliant, and improve on your Security posture.

PCG will help keep your business organization competitive, stable and reliable

PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment.

Our proactive 24x7x365 network monitoring will allow us to remediate any hardware vulnerabilities that can cause any downtime.

Our immediate support services and help desk are just a phone call away for any major business network or employee productivity issues.

Software Applications and IT Support

PCG works with many of the leading legal software vendors and will assist with setup and support.

We have options for in-house Server (on-premise) or in the cloud solutions.

We will verify all hardware, software and labor costs and determine the best and most economical roadmap for your firm.

AbacusNext
Bill4Time
Clio

Legal Files
MyCase
Needles

PCLaw
Quickbooks
Jarvis

Time Matters
Dragon

When new hardware upgrades are needed to run your law firm’s software, PCG will be there to help make this a smooth transition.

Optimizing You Legal Processes and Business Requirements

These are some of the systems we optimize:

Case Management
Time Record Management
Document Management
Scanning
Live data

Remote Access
Security
Client confidentiality
Integration from Line of Business Application into other products like:
- MS Word, Excel and Outlook, Payroll, QuickBooks

PCG understands that your firm’s business processes are vital to making a profit and our IT systems will help you grow and prosper.

Legal IT Support Testimonials

James, Law Firm Client in Maine

Legal IT Case Studies

PCG Case Study: Law Firm on NH Seacoast

Read this Case Study Here

PCG Case Study: Legal Office in Portsmouth, NH

Read this Case Study Here

Our Managed IT Services

Our support technicians have hands on experience providing processional IT services. We apply our expertise to keep your IT manufacturing systems run smoothly. Below are some of the support services we provide:

Stability, Uptime and Reliability
Security
- Firewall
- Secure VPN for remote offices/workers
- Risk management
Remote Access
- Multiple locations, Remote Staff and Vendors
Alignment and Standards
Budgeting (1, 3, 5-year plans)
Minimize threats and vulnerabilities
- Managed Antivirus, Managed Malware, Web Content, Firewall
Business continuity
- Imaged based for best possible Time to Recover
- “RTO” recovery time objective
- Disaster recovery and Uptime
- Encryption of data (backup)
“AUP” Acceptable Use Policy
Proactive Network monitoring (24-hour operation or weekend shifts)
- Automation and Remediation
Response times
Help desk
- Support in the US, keep it local
- 1-hour help desk response
Dedicated Network Engineer
- Business Intelligence Analyst
vCIO – having that trusted advisor to help with any IT related objectives or issues
“LOB” Line of Business Application
- being your partner (coordination)