IT Support for Law Firms
Delivering trusted managed IT services to law firms since 1996
What would happen to your practice if all of your cases were stolen? What if your client files were hacked or corrupted by malware, ransomware, spam or viruses? With PCG’s Managed IT Services, you’ll never worry again.
For cloud-based practice management, device security, document management, attorney utilization, and file and data encryption, we’re your trusted IT advisor. And we take your case seriously.
Our Clients Say It Best:
Susan, Law Firm in New Hampshire
IT Compliance For Law Firms
Meeting compliance standards is imperative for law offices for safety and security of your firm, your business partners and most importantly, your clients. Our effective approach offers risk assessment, data/work process, software compliance, backup, remote access, training, and more.
PCG will assist and ensure that you’re in compliance with your software applications, data, offsite backup, and user access. The time for your firm to address compliance is now, before it costs you a client!
- Software compliancy
- Risk assessment
- Work process
- Security and remote access
- Audits of software vendor compliance
- HIPAA and patient record compliance; patient portal audit
Managed security ensures your firm’s information and data are safe
Are you sure your data is safe?
PCG enables you to share confidential information with trusted partners and suppliers.
Firewalls, secure VPN (Virtual Private Network) for your remote offices and employees and highly cost-effective security solutions are quick to implement. We also include regular updates and maintenance with these systems.
We will help you to minimize threats with managed antivirus and managed malware.
PCG will help keep your business organization competitive, stable and reliable
PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment.
Our proactive 24/7/365 network monitoring allows us to remediate any hardware vulnerabilities that can cause any downtime.
Our immediate support services and help desk are just a phone call away for any major business network or employee productivity issues.
Software Applications and IT Support
PCG works with leading legal software vendors and will assist with setup and support, with options for in-house (on-premise) servers or cloud solutions.
We will verify all hardware, software and labor costs and determine the best, most economical roadmap for your firm.
- AbacusNext
- Bill4Time
- Clio
- Dragon
- Jarvis
- Legal Files
- MyCase
- Needles
- PCLaw
- Quickbooks
- Rocket Matters
- Tabs3
- Time Matters
When new hardware upgrades are available for your firm’s software, we help make sure it’s a smooth transition.
Optimizing You Legal Processes and Business Requirements
These are some of the systems we optimize:
- Case Management
- Time Record Management
- Document Management
- Scanning
- Live data
- Remote Access
- Security
- Client confidentiality
- Line of Business application integration into other products like:
- MS Word, Excel and Outlook, Payroll, QuickBooks
PCG understands that your firm’s business processes are vital to making a profit and our IT systems will help you grow and prosper.
Legal IT Support Testimonials
Legal IT Case Studies
Legal Office in Portsmouth, NH
READ ‘Assessing IT to Enhance Network Security & Performance’
Our Managed IT Services
Our support technicians have hands on experience providing processional IT services. We apply our expertise to keep your IT manufacturing systems run smoothly. Below are some of the support services we provide:
- Stability, Uptime and Reliability
- Security
- Firewall
- Secure VPN for remote offices/workers
- Risk management
- Remote Access
- Multiple locations, Remote Staff and Vendors
- Alignment and Standards
- Budgeting (1, 3, 5-year plans)
- Minimize threats and vulnerabilities
- Managed Antivirus, Managed Malware, Web Content, Firewall
- Business continuity
- Imaged based for best possible Time to Recover
- “RTO” recovery time objective
- Disaster recovery and Uptime
- Encryption of data (backup)
- “AUP” Acceptable Use Policy
- Proactive Network monitoring (24-hour operation or weekend shifts)
- Automation and Remediation
- Response times
- Help desk
- Support in the US, keep it local
- 1-hour help desk response
- Dedicated Network Engineer
- Business Intelligence Analyst
- vCIO – having that trusted advisor to help with any IT related objectives or issues
- “LOB” Line of Business Application
- being your partner (coordination)
What you should do next
Our IT services have helped many law firms and can help yours grow safely.
Keeping your law firm’s IT running shouldn’t detract from hourly billing or working one-on-one with your clients.
Our law firm IT services can help your team understand best practices for protecting sensitive data throughout the business.
Contact us today for either a quick chat to explore your challenges or for a no strings Business Network/IT audit.
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