Manufacturing

Managed IT Services for Manufacturing

Trusted IT support for manufacturers since 1996

PCG understands the importance of keeping your IT systems functioning 24/7, especially in the ever-evolving automated manufacturing industry. Our customized solutions and business continuity planning optimize your site’s networks and cybersecurity, keeping your employees and systems safe.

Like you, we recognize that compliancy and CMMC best practices are critical to your success. So together, we’ll streamline your projects from production to suppliers, vendors, and customers, protecting your profitability with cloud-based or on-premise solutions.

We offer manufacturing IT support for:

  • Integrated inventory management
  • Warehouse management platforms
  • Accounting and financial management (ERP)
  • Order management systems
  • Customer relationship management (CRMs)
  • E-commerce platforms

 

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PCG proactively manages your network, security, and IT needs through a proven IT process for one flat fee per month. Here’s how.

Keeping manufacturers competitive & data safe

Manufacturers need to share confidential information with trusted partners and suppliers confidently.

We deliver firewalls, secure VPN for remote offices and employees, cost-effective security, technology updates and maintenance, and industry-leading platforms that protect you against threats and vulnerabilities. And by being able to integrate and collaborate with all levels of supply chain, you elevate your business efficiencies.

PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment. Our proactive 24/7/365 network monitoring allows us to remediate any hardware vulnerabilities that can cause downtime. Plus our Help Desk is only a phone call away for immediate support for any major business network or employee productivity issues.

Experts with these manufacturing processes:

  • Barcode scanning
  • Live data
  • Inventory tracking
  • Work orders
  • Manufacturing orders
  • RMA tracking
  • LOB integration into other products
  • Lean manufacturing
  • Employee barcode systems
  • Time tracking
  • Security cameras
  • Special manufacturing

Your manufacturing processes are vital to profitability and or team will ensure that your IT Operational Maturity Level (OML) is in alignment so your facility prospers.

Line of Business (LOB) & Software Applications – Maintenance, upgrades & support

PCG will facilitate any software upgrades and maintenance to ensure you’re running at peak performance. When new hardware upgrades are needed to run your manufacturing application software, it a smooth migration to new hardware platforms or the cloud.

PCG works with leading manufacturing software and Enterprise Resource Planning (ERP) vendors and can assist with setup and support, act as a liaison to determine whether platforms should be run on in-house/on-premise servers or in the cloud.

We also verify all hardware, software, and labor costs and determine the best path forward to optimize ROI.

A few systems we work with:

  • Job Boss
  • Visual Manufacturing
  • Infor
  • Business Control/Microsoft Dynamics ERP
  • Microsoft Great Plains
  • MiSys
  • NetSuite
  • Fishbowl
  • ECi M1
  • Global Shop
  • E2 Shop System by Shoptech
  • Epicore
  • Synergy
  • SysPro
  • Henning (EstiTrack)
  • Export to 3rd party Accounting and Payroll Companies – QuickBooks, Paychex, ADP

Compliance For Manufacturing

Compliance is imperative in manufacturing for both safety and production. PCG’s effective approach offers risk assessment, training, backup, remote access, and more.

READ THE CMMC 2.0 COMPLIANCE GUIDE >

PCG will guide your organization to meet NIST (National Institute of Standards and Technology) requirements and ensure you’re compliant with:

  • Cybersecurity Framework
  • National Institute of Standards and Technology (NIST)
  • Risk Assessment
  • Training
  • Software applications – software vendors audits
  • Data
  • Offsite backup
  • User access
  • Environmental regulations
  • ISO9000
  • ISO/TS19449 for auto industry
  • ISO 27001
  • OQE “Objective Quality Evidence” Tracking Job Packet (Flow/Process)
  • ITAR compliance (other vendors also)
  • Surveillance audit
  • DFARS compliant (electronic security/data) workflow
  • Audit of Customers (Compliance)

Minimize risk, stay compliant, and improve your security posture >

Our Managed IT Services

PCG’s technical experts have hands on experience providing Manufacturing IT services. We apply our expertise to keep your IT manufacturing systems running smoothly. Below are some of the support services we provide:

  • Stability, Uptime and Reliability
  • Security
    • Firewall
    • Secure VPN for remote offices/workers
    • Risk management
  • Remote Access
    • Multiple locations, Remote Staff and Vendors
  • Alignment and Standards
  • Budgeting (1, 3, 5-year plans)
  • Minimize threats and vulnerabilities
    • Managed Antivirus, Managed Malware, Web Content, Firewall
  • Business continuity
    • Imaged based for best possible Time to Recover
    • “RTO” recovery time objective
    • Disaster recovery and Uptime
    • Encryption of data (backup)
  • AUP” Acceptable Use Policy
  • Proactive Network monitoring (24-hour operation or weekend shifts)
    • Automation and Remediation
  • Response times
  • Help desk
    • Support in the US, keep it local
    • 1-hour help desk response
  • Dedicated Network Engineer
    • Business Intelligence Analyst
  • vCIO – having that trusted advisor to help with any IT related objectives or issues
  • “LOB” Line of Business Application
    • being your partner (coordination)

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BENEFITS OF MANAGED
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Compliancy Agencies

Our Clients Say It Best:

I have worked with PCG for years now, through two different organizations. Their technical talent is excellent, their business process on how they run their executive meeting for strategy, road and budgeting is a huge value. Their customer service and response times are outstanding. I highly recommend their services.

Manufacturing

We truly enjoy working with PCG. They provide great feedback, along with reliable recommendations. They have a very good understanding of the manufacturing industry and our business.

Woodworking

We are very satisfied with the services provided by PCGIT. They helped us with our compliance needs and been a pleasure to deal with all our project requirements and interactions with their team

Machine and Tools Shop

Over the years I have always been able to count on PCG for all our computer needs. I know that when I call, I will get their best, even if still dealing with Windows XP machines to run our legacy applications.

Marine and Industrial

Your service has been unparalleled by any historic vendor we have contracted. We are very pleased and confident in the reliability of our network.

Manufacturing Firm

Quality Advice, Proactive Services, Customer Support

I would like to extend our sincere gratitude and respect for the support and services provided to us over the last several years by PCG. The attention, consideration and effort put forth by PCG and all its employees in providing quality advise, service, and maintenance is outstanding in all forms. Their proactive approach on monitoring our equipment and supporting our remote sites is priceless.

Manufacturing Firm

PCG's ability to understand our manufacturing landscape was instrumental with our recent upgrade to Job Boss. Our equipment was aging, becoming non-reliable, out of compliance and cash flow was critical to our decision. PCG helped us analyze the costs associated with going to the Cloud and staying On-premise. They worked with all of our software vendors and came up with roadmap and budget for each solution. The Cloud solution would have cost us $170,000 over four years to implement. After taking a good look at the application, PCG promptly came up with a creative way to design their equipment as a Hardware-as-a-service and installed the whole solution for just $44,000 on-premise. That was four times savings. Since the upgrade, we have been "rocking and rolling for the last two years with the solution PCG provided. We have been engaged with PCG now for the past 3 years and they have always been there for us. Their ability to manage and monitor all of our systems, provide exceptional help desk, and be onsite when needed is priceless. Compliance and Security are huge to our manufacturing process, vendors and clients. PCG is working with us know to improve our Security posture and make sure we are NIST Compliant. Thanks PCG.

Manufacturing Firm

Manufacturing IT Case Studies

What you should do next

Keeping your IT systems functional is a challenge without a qualified managed IT services provider. PCGiT has helped numerous manufacturing companies expand safely and can hel you too!

Contact us today to discuss your challenges or for a no-strings IT network audit.

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