Managed IT Services for Manufacturing Companies

How we have been helping with IT support for manufacturers since 1996

PCG understands how critical it is to keep your manufacturing IT systems functioning 24/7. It’s even more critical with the significant new changes happening in American manufacturing.

We can provide customized solutions from business continuity planning, to optimizing networks and cybersecurity. We understand that be compliant and following the “NIST” National Institute of Standards and Technology is critical to the success of your business.

Together, we can streamline your projects from production to suppliers, vendors and customers.

We will help you protect your profitability with cloud-based or on-premise Solutions.

We offer manufacturing IT support for:

Integrated Inventory
Warehouse Management
Accounting and Financial Management (ERP)
Order Management
Customer Relationship Management (CRM)
E-commerce Platform

You can rely on PCG for IT stability, compliance, and more.

How PCG, your Manufacturing Business Partner, can proactively manage your Network, Security, and IT needs through our proven IT Process and exceptional business results for one flat fee per month

Our Clients Say It Best:

I have worked with PCG for years now, through two different organizations. Their technical talent is excellent, their business process on how they run their executive meeting for strategy, road and budgeting is a huge value. Their customer service and response times are outstanding. I highly recommend their services.

Manufacturing

We truly enjoy working with PCG. They provide great feedback, along with reliable recommendations. They have a very good understanding of the manufacturing industry and our business.

Woodworking

We are very satisfied with the services provided by PCGIT. They helped us with our compliance needs and been a pleasure to deal with all our project requirements and interactions with their team

Machine and Tools Shop

Over the years I have always been able to count on PCG for all our computer needs. I know that when I call, I will get their best, even if still dealing with Windows XP machines to run our legacy applications.

Marine and Industrial

Your service has been unparalleled by any historic vendor we have contracted. We are very pleased and confident in the reliability of our network.

Manufacturing Firm

Quality Advice, Proactive Services, Customer Support

I would like to extend our sincere gratitude and respect for the support and services provided to us over the last several years by PCG. The attention, consideration and effort put forth by PCG and all its employees in providing quality advise, service, and maintenance is outstanding in all forms. Their proactive approach on monitoring our equipment and supporting our remotes sites is priceless.

Manufacturing Firm

PCG's ability to understand our manufacturing landscape was instrumental with our recent upgrade to Job Boss. Our equipment was aging, becoming non-reliable, out of compliance and cash flow was critical to our decision. PCG helped us analyze the costs associated with going to the Cloud and staying On-premise. They worked with all of our software vendors and came up with roadmap and budget for each solution. The Cloud solution would have cost us $170,000 over four years to implement. After taking a good look at the application, PCG promptly came up with a creative way to design their equipment as a Hardware-as-a-service and installed the whole solution for just $44,000 on-premise. That was four times savings. Since the upgrade, we have been "rocking and rolling for the last two years with the solution PCG provided. We have been engaged with PCG now for the past 3 years and they have always been there for us. Their ability to manage and monitor all of our systems, provide exceptional help desk, and be onsite when needed is priceless. Compliance and Security are huge to our manufacturing process, vendors and clients. PCG is working with us know to improve our Security posture and make sure we are NIST Compliant. Thanks PCG.

Manufacturing Firm

Managed security ensures your business information and data are safe

PCG enables you to share confidential information with the trusted partners and suppliers you engage with.

Firewalls, secure VPN (Virtual Private Network) for your remote offices and employees, and highly cost-effective security solutions are quick to set up and include regular technology updates and maintenance.

Minimize threats and vulnerabilities with managed antivirus, as well as managed malware.

Learn more about how your company can minimize its risk, be compliant, and improve on your Security posture.

PCG will help keep your manufacturing business competitive, stable and reliable

Integrating and collaborating with all levels of your supply and demand chain enables you to elevate your business efficiencies.

PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment. Our proactive 24x7x365 network monitoring will allow us to remediate any hardware vulnerabilities that can cause downtime.

Our Support/Help Desk is only a phone call away for immediate support for any major business network or employee productivity issues.

PCG can provide managed IT services for a wide variety of manufacturing processes, including but not limited to:

Barcode scanning
Live data
Inventory tracking
Work orders
Manufacturing orders
RMA tracking

Integration from line of business application into other products
Lean manufacturing
Employee barcode systems
Time tracking
Security cameras
Special manufacturing

We know that your manufacturing processes are vital to making a profit. Our team is here to make sure that your IT “OML” (Operation Maturity Level) is in alignment to help your business prosper.

Software Applications and IT Support

PCG works with many of the leading Manufacturing Software Vendors. PCG will assist with your setup and support needs with your specific ERP “Enterprise Resource Planning” Vendors. PCG will be your liaison with your Software Vendors to determine whether you should run this on your in-house Server (on-premise) or in the Cloud.

We will verify all hardware, software and labor costs and help you determine which path is best for your company and provide the best Return on Investment (ROI).

Here are just a few of the systems we work with.

Job Boss
Visual Manufacturing
Infor
Business Control/Microsoft Dynamics ERP
Microsoft Great Plains
MiSys
NetSuite
Fishbowl

ECi M1
Global Shop
E2 Shop System by Shoptech
Epicore
Synergy
SysPro
Henning (EstiTrack)
Export to 3rd party Accounting and Payroll Companies – QuickBooks, Paychecks, ADP

Line of Business “LOB” Maintenance and Upgrades

PCG will be your IT Partner/Liaison to help facilitate any software upgrades, maintenance and assure that you are running at peak performance.

When new hardware upgrades are needed to run your manufacturing application software, PCG will be there to help make this a smooth transition in migrating this to new hardware platforms or within the cloud.

Compliance For Manufacturing Companies

Compliance is imperative for manufacturers, both for safety and production. PCG’s effective approach offers risk assessment, training, backup, remote access, and more. PCG will guide and help your organization meet the NIST ” National Institute of Standards and Technology”

PCG will ensure that you are compliant with:

Cyber Security Framework
Risk Assessment
Training
Software applications – software vendors audits
Data
Offsite backup
User access
Environmental regulations
ISO9000
ISO/TS19449 for auto industry
ISO 27001
OQE “Objective Quality Evidence” Tracking Job Packet (Flow/Process)
ITAR compliance (other vendors also)
NIST (National Institute of Standards and Technology)
Surveillance audit
DFARS compliant (electronic security/data) work flow
Audit of Customers (Compliance)

Manufacturing IT Case Studies

Our Managed IT Services

PCG’s technical experts have hands on experience providing Manufacturing IT services. We apply our expertise to keep your IT manufacturing systems running smoothly. Below are some of the support services we provide:

Stability, Uptime and Reliability
Security
- Firewall
- Secure VPN for remote offices/workers
- Risk management
Remote Access
- Multiple locations, Remote Staff and Vendors
Alignment and Standards
Budgeting (1, 3, 5-year plans)
Minimize threats and vulnerabilities
- Managed Antivirus, Managed Malware, Web Content, Firewall
Business continuity
- Imaged based for best possible Time to Recover
- “RTO” recovery time objective
- Disaster recovery and Uptime
- Encryption of data (backup)
“AUP” Acceptable Use Policy
Proactive Network monitoring (24-hour operation or weekend shifts)
- Automation and Remediation
Response times
Help desk
- Support in the US, keep it local
- 1-hour help desk response
Dedicated Network Engineer
- Business Intelligence Analyst
vCIO – having that trusted advisor to help with any IT related objectives or issues
“LOB” Line of Business Application
- being your partner (coordination)

What you should do next

Our IT services have helped many manufacturing companies and can help yours safely grow as well.

Keeping your core systems functional can be a challenge without a qualified manufacturing managed services provider.

Portsmouth NH
603-431-4121

Portland ME
207-405-2372

Manchester NH
603-621-6197

Dover NH
603-750-0101

sales@pcgit.com

Get a Complimentary Network Assessment

Fill out the form below or Call 603-431-4121 to get a Complimentary Network Audit/Assessment and find out what your business needs for technology and services to secure its assets and help give your employees the resources needed to stay productive. PCG is all about VALUE.