Professional Services

IT Support for Professional Services

Delivering managed IT to professional services companies since 1996

Small businesses often struggle with IT investments. Consider the operational costs of hiring an onsite network engineer or the potential liability of trusting your network to an office manager. It’s a tough choice. That’s why many SMBs trust PCGiT for all of their IT needs.

We make it possible to limit your IT investment and operational costs by outsourcing IT. With our network assessment, hardware and software recommendations, remote maintenance, and constant network monitoring, your business can eliminate costly IT emergencies. Start saving time and money TODAY with our proactive IT support.

Our Clients Say It Best:

PCG has always provided the best customer service and response time for all the issues at our Club. Uptime is critical especially since we are open 7 days a week. They are very proactive during the offseason to make sure our technology is ready for the next season- Thanks again PCG!!

Golf Course

Emergency response that had us up in 1 day

We are back up and running! We just wanted to say thank you to PCG and Dan for the quick response. Even though I am sure we are not a big customer in the overall scheme, it’s nice to know that you have our back in an emergency such as what we just experienced with our Server going down hard. I get lots of calls from your competition and I am always honest and tell them who I work with and let them know I have no interest in changing anything. There is something to be said for keeping it local.

Professional Services

PCG provides a personalized and knowledgeable experience to support our day-to-day needs.

Landscaping Services

We have been a PCG client for some 20 plus years. We've grown together during those years and PCG has been a reliable partner throughout. Be it keeping our hardware up to date without options we do not need, providing the security for today's world we do need, and making sure our software runs every day is what they do. Thank you PCG!!

Marina

We have been a satisfied PCG customer for over 20 years. We use them for all our complex IT projects and can count on them for on time delivery of services and always at a great value.

Car Dealership

Managed security ensures your firm’s information and data are safe

You need to know that your business information and data are safe so you can securely share confidential information with trusted partners and suppliers. Firewalls, secure virtual private networks (VPNs) for your remote offices and employees, and cost-effective security solutions are quick for PCG to implement and include regular updates and maintenance.

We’ll help you to minimize threats with managed antivirus and managed malware. See how your company can minimize its risk, be compliant, and improve your security posture.

IT Compliance For Professional Services

Working with compliance standards is imperative in the professional services industry for the safety and security of your firm, business partners and most importantly, your clients.

PCG’s effective approach offers risk assessment, data/work process, software compliance, backup, remote access, training and more.

PCG will assist and ensure that your organization is in compliance with your software applications, data, offsite backup, and user access.  The time for your company to address this is now, before the lack of compliance costs you a client!

PCG will help keep your business competitive, stable and reliable

PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment so that you can focus on business while we handle the rest.

With proactive 24x7x365 network monitoring we will remediate any hardware vulnerabilities that can cause any downtime.

Our immediate support services and help desk are just a phone call away for any major business network or employee productivity issues.

Professional services IT processes and business requirements

With a solid infrastructure managed by an IT company with extensive experience in the Professional Services industry, we can help you drive down costs, improve efficiency, and provide a great customer experience. We optimize the following:

  • Compliancy
  • Email Encryption
  • Disaster Recovery/Business Continuity
  • Public/Private WIFI
  • Security/VPN “Remote Access”
  • Regulations Compliance
  • Client Records
  • CRM/Customer Relationship Management
  • Inventory Control and RMA Tracking
  • Document Management – Including scanning of client information
  • Electronic Signature Capture
  • Time Clock stations – scan employee barcode
  • Risk Assessment
  • Integration from Line of Business Application into other products like:
    • MS Word, Excel and Outlook, Payroll, QuickBooks

Your business processes and requirements are vital to your success.

PCG ensures that your IT “OML” operation maturity level is in alignment to help you grow and prosper.

Software Applications and IT Support

PCG works with several leading business software vendors, assists with setup and support, and verifies all hardware, software, and labor costs to determine the best, most economical roadmap for your firm.

Below are just some of the systems we can work with:

  • Manufacturing
  • Dynamics
  • Microsoft Great Plains
  • Automotive
  • NetSuite
  • Export to 3rd party accounting and payroll companies – Quickbooks, ADP, Paychex

PCG is your IT liaison to help facilitate the implementation of the software upgrades and maintenance to ensure that you’re running at maximum performance.

Professional Services Industry IT Case Studies

Industry-specific Managed IT Services

PCG’s technical experts have hands-on experience providing the services you need. We apply that expertise to keep your IT systems running smoothly. Here’s a sample of services provided:

IT Services & Support

PCG manages all your IT resources & services for a flat monthly rate

Cybersecurity

Protect your assets and employees from threats & vulnerabilities

vCIO Strategic Planning

vCIO meetings align your technology with your business goals

Business Continuity

Secure critical data with rapid disaster recovery

Microsoft 365

Fully scalable solutions based on your company’s software needs

Centralized Services

IT services, security & project management from ONE provider

Client Portal

Robust Hub360 platform customized to show users, technology & tickets

Projects

We do it all! Server updates, cloud migration, VoIP, cameras & more

What to do next

PCG has worked with many professional services companies and can help yours grow safely. Our IT services can help your team understand best practices for protecting sensitive data throughout the business while keeping both your staff and clients happy.

Contact us today for a quick chat to explore your challenges or for a no-strings network/IT audit.

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Learn how PCGiT can help you reduce costs, mitigate risk, and avoid unexpected issues.

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We’re proud to partner with the best names in IT

Microsoft Gold Certified Partner
Cisco
HP Business Partner
Dell Partner
vmware Partner
CISSP
Microsoft Azure
Microsoft 365
Acronis Gold Partner
Lenovo
Ubiquiti
Sentinel One