IT Support for Professional Services Companies
How we have been helping with managed IT services for professional services companies since 1996
Small business has always struggled with IT investments. Consider the operational costs of hiring an on-site Network Engineer or trusting the company network to an Office Manager. An increasing number of SMB’s have come to trust PCG-IT for all of their network needs.
Limit your IT investment and operational costs by outsourcing your managed IT services. With our network assessment, hardware and software recommendations, remote maintenance and constant network monitoring, your business will eliminate IT emergencies that you can’t afford.
Save time and money with our proactive IT support.
Our Clients Say It Best:
Emergency Response that had us up in 1 day
We are back up and running! We just wanted to say thank you to PCG and Dan for the quick response. Even though I am sure we are not a big customer in the overall scheme, it’s nice to know that you have our back in an emergency such as what we just experienced with our Server going down hard. I get lots of calls from your competition and I am always honest and tell them who I work with and let them know I have no interest in changing anything. There is something to be said for keeping it local.
Professional Services
Managed security ensures your firms information and data are safe
Make sure that your business information and data are safe.
Securely share confidential information with trusted partners and suppliers.
Firewalls, secure VPN (Virtual Private Network) for your remote offices and employees and highly cost-effective security solutions are quick to implement. We also include regular updates and maintenance with these systems.
We will help you to minimize threats with managed antivirus and managed malware.
IT Compliance For Professional Services
Working with compliance standards is imperative in the professional services industry for the safety and security of your firm, business partners and most importantly, your clients.
PCG’s effective approach offers risk assessment, data/work process, software compliance, backup, remote access, training and more.
PCG will assist and ensure that your organization is in compliance with your software applications, data, offsite backup, and user access. The time for your company to address this is now, before the lack of compliance costs you a client!
PCG will help keep your business competitive, stable and reliable
PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment so that you can focus on business while we handle the rest.
With proactive 24x7x365 network monitoring we will remediate any hardware vulnerabilities that can cause any downtime.
Our immediate support services and help desk are just a phone call away for any major business network or employee productivity issues.
Professional services IT processes and business requirements
With a solid infrastructure managed by an IT company with extensive experience in the Professional Services industry, we can help you drive down costs, improve efficiency, and provide a great customer experience. We optimize the following:
- Compliancy
- Email Encryption
- Disaster Recovery/Business Continuity
- Public/Private WIFI
- Security/VPN “Remote Access”
- Regulations Compliance
- Client Records
- CRM/Customer Relationship Management
- Inventory Control and RMA Tracking
- Document Management – Including scanning of client information
- Electronic Signature Capture
- Time Clock stations – scan employee barcode
- Risk Assessment
- Integration from Line of Business Application into other products like:
- MS Word, Excel and Outlook, Payroll, QuickBooks
Your business processes and requirements are vital to your success.
PCG ensures that your IT “OML” operation maturity level is in alignment to help you grow and prosper.
Software Applications and IT Support
PCG works with many of the leading business software vendors and will assist with setup and support.
We verify all hardware, software, and labor costs to determine the best and most economical roadmap for your firm.
Below are just some of the systems we can work with:
- Quickbooks
- Manufacturing
- Dynamics
- Microsoft Great Plains
- Automotive
- NetSuite
- Export to 3rd party Accounting and Payroll Companies – Quickbooks, Paychecks, ADP
PCG is your IT liaison to help facilitate the implementation of the software upgrades and maintenance to ensure that you’re running at maximum performance.
Professional Services IT Support Testimonials
Professional Services Industry IT Case Studies
Our Managed IT Services
Our support technicians have hands on experience providing law firm IT services. We apply our expertise to keep your IT running smoothly. Below are some of the law firm IT support services we provide:
- Stability, Uptime and Reliability
- Security
- Firewall
- Secure VPN for remote offices/workers
- Risk management
- Remote Access
- Multiple locations, Remote Staff and Vendors
- Alignment and Standards
- Budgeting (1, 3, 5-year plans)
- Minimize threats and vulnerabilities
- Managed Antivirus, Managed Malware, Web Content, Firewall
- Business continuity
- Imaged based for best possible Time to Recover
- “RTO” recovery time objective
- Disaster recovery and Uptime
- Encryption of data (backup)
- “AUP” Acceptable Use Policy
- Proactive Network monitoring (24-hour operation or weekend shifts)
- Automation and Remediation
- Response times
- Help desk
- Support in the US, keep it local
- 1-hour help desk response
- Dedicated Network Engineer
- Business Intelligence Analyst
- vCIO – having that trusted advisor to help with any IT related objectives or issues
- “LOB” Line of Business Application
- being your partner (coordination)
What you should do next
PCG has worked with many professional services companies and can help yours grow safely.
Our professional services company IT services can help your team understand best practices for protecting sensitive data throughout the business while keeping both your staff and clients happy.
Contact us today for either a quick chat to explore your challenges or for a no strings Business Network/IT audit.
Portsmouth NH
603-431-4121
Portland ME
207-405-2372
Manchester NH
603-621-6197
Dover NH
603-750-0101
Awards & Affiliations
Our Awards & Affiliations
We’re proud to partner with the best names in IT
