IT Support for Professional Services
Delivering managed IT to professional services companies since 1996
Small businesses often struggle with IT investments. Consider the operational costs of hiring an onsite network engineer or the potential liability of trusting your network to an office manager. It’s a tough choice. That’s why many SMBs trust PCGiT for all of their IT needs.
We make it possible to limit your IT investment and operational costs by outsourcing IT. With our network assessment, hardware and software recommendations, remote maintenance, and constant network monitoring, your business can eliminate costly IT emergencies. Start saving time and money TODAY with our proactive IT support.
Our Clients Say It Best:
Managed security ensures your firm’s information and data are safe
You need to know that your business information and data are safe so you can securely share confidential information with trusted partners and suppliers. Firewalls, secure virtual private networks (VPNs) for your remote offices and employees, and cost-effective security solutions are quick for PCG to implement and include regular updates and maintenance.
We’ll help you to minimize threats with managed antivirus and managed malware. See how your company can minimize its risk, be compliant, and improve your security posture.
IT Compliance For Professional Services
Working with compliance standards is imperative in the professional services industry for the safety and security of your firm, business partners and most importantly, your clients.
PCG’s effective approach offers risk assessment, data/work process, software compliance, backup, remote access, training and more.
PCG will assist and ensure that your organization is in compliance with your software applications, data, offsite backup, and user access. The time for your company to address this is now, before the lack of compliance costs you a client!
PCG will help keep your business competitive, stable and reliable
PCG will streamline your IT and ensure network reliability, standards, disaster recovery, cloud backup, data encryption and business continuity are all in alignment so that you can focus on business while we handle the rest.
With proactive 24x7x365 network monitoring we will remediate any hardware vulnerabilities that can cause any downtime.
Our immediate support services and help desk are just a phone call away for any major business network or employee productivity issues.
Professional services IT processes and business requirements
With a solid infrastructure managed by an IT company with extensive experience in the Professional Services industry, we can help you drive down costs, improve efficiency, and provide a great customer experience. We optimize the following:
- Compliancy
- Email Encryption
- Disaster Recovery/Business Continuity
- Public/Private WIFI
- Security/VPN “Remote Access”
- Regulations Compliance
- Client Records
- CRM/Customer Relationship Management
- Inventory Control and RMA Tracking
- Document Management – Including scanning of client information
- Electronic Signature Capture
- Time Clock stations – scan employee barcode
- Risk Assessment
- Integration from Line of Business Application into other products like:
- MS Word, Excel and Outlook, Payroll, QuickBooks
Your business processes and requirements are vital to your success.
PCG ensures that your IT “OML” operation maturity level is in alignment to help you grow and prosper.
Software Applications and IT Support
PCG works with several leading business software vendors, assists with setup and support, and verifies all hardware, software, and labor costs to determine the best, most economical roadmap for your firm.
Below are just some of the systems we can work with:
- Manufacturing
- Dynamics
- Microsoft Great Plains
- Automotive
- NetSuite
- Export to 3rd party accounting and payroll companies – Quickbooks, ADP, Paychex
PCG is your IT liaison to help facilitate the implementation of the software upgrades and maintenance to ensure that you’re running at maximum performance.
Professional Services Industry IT Case Studies
Professional Services Company in Maine
Professional Services Company in NH
Industry-specific Managed IT Services
PCG’s technical experts have hands-on experience providing the services you need. We apply that expertise to keep your IT systems running smoothly. Here’s a sample of services provided:
IT Services & Support
PCG manages all your IT resources & services for a flat monthly rate
Cybersecurity
Protect your assets and employees from threats & vulnerabilities
vCIO Strategic Planning
vCIO meetings align your technology with your business goals
Business Continuity
Secure critical data with rapid disaster recovery
Microsoft 365
Fully scalable solutions based on your company’s software needs
Centralized Services
IT services, security & project management from ONE provider
Client Portal
Robust Hub360 platform customized to show users, technology & tickets
Projects
We do it all! Server updates, cloud migration, VoIP, cameras & more
What to do next
PCG has worked with many professional services companies and can help yours grow safely. Our IT services can help your team understand best practices for protecting sensitive data throughout the business while keeping both your staff and clients happy.
Contact us today for a quick chat to explore your challenges or for a no-strings network/IT audit.
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