Live Remote Support: your support, your way!
Let’s make IT support easy.
Choose how you’d like to initiate support. We’re good listeners and have implemented various ways to request support based on your feedback.
Ticket By Portal
The FASTEST way to create, track and manage tickets is through Hub360, our secure client help desk portal.
Ticket By Email
Create a ticket automatically by emailing help@pcgit.com.
Ticket by Live Support
Premium and co-managed clients can call us using a dedicated line. Essential clients can use our main number.
In order to access your device, PCG will need to initiate a remote session.
Please reference this link when directed by your support technician: support.pcgit.com