Why use a MSP

Top Benefits of Outsourcing or Augmenting Your IT with an MSP

Are you looking to replace your current IT Provider or simply to strengthen and supplement your current IT Team? With PCG, you will obtain remarkable access to technology that will improve your productivity, decrease overhead and increase your revenue!

Here are some of the key differentiators and top benefits PCG delivers:

Employee Access and Control of your Data

Maintaining and controlling user permissions, file access and having policies in place is critical for your team. More and more people are working remotely, and it is critical to secure access to only what they have been granted.

Access the Technology that matters:

  • Remote access/VPN
  • User Policy and Permissions
  • Wireless
  • Failover ISP
  • Cloud
  • Web Content Management

Employee Productivity and Support

Your team should have instant access and support when needed to do their job and to support your clients. PCG will maximize your technology to keep your team productive.

  • 24×7 End User support
  • Instant access and Support under 5 minutes
  • Password resets, email issues, Application support
  • Documentation

Focus on Your Business

IT is complex but IT is all we do! For over 27 years we have been supporting and handling IT for premiere businesses in the tri-state area. Let us focus on your IT so you can focus on what you do best…running your business.

PCG understands that all businesses and IT requirements are different. We will work with your Team to implement the right plan of IT services, so you get back to business!

Outsource or Supplement only the services and solutions you need:

IT Availability and Business Continuity

PCG will work with your team so you will have known outcomes with your network uptime and recovery time frame. Business Continuity can be very complex, but PCG will help you understand the options and have the right plan and budget in place to meet your company/employee needs.

  • Proactively monitor your network environment 24×7 and address issues before impact
  • Actively detect vulnerabilities and automatically patch and remediate systems
  • Verify that your network is properly designed and secure from outside threats

  • Business Continuity- Known recovery times to meet your operating needs
  • Cyber Security Practice and plans to improve your security position
  • Discover and resolve problems immediately – Quick time to resolution.
  • Remediation to problems before the network or user are even impacted
  • Years of combined expertise with IT disciplines, Vendor Liaison, and Business Application Support

Endlessly Enhance IT Security to Prevent Data Loss

Cyber security and Ransomware are at an all-time high. Many business owners think this will never happen to them. Trust us, these threats are for real and it only takes one user to let the bad actor in to wreak havoc on your network and lock down your data. Our Risk Assessment and Cyber Security Scorecard will help you understand where your company vulnerabilities are and then together, we can build out a security plan to help reduce these threats and lower your risks from an attack. Network Security is complex. There are so many options and continuous threats that it can become overwhelming. PCG’s Security Experts and Partners can implement the needed IT controls and best practices to reduce your risks. Companies look to PCG to reduce vulnerabilities and ensure their data is secure. You need to always be monitoring and assessing the threats to improve your security position. Our security experts and partners will help eliminate your vulnerabilities.

  • Security Training and Awareness Training
  • Endpoint Detection and response
  • External Vulnerability Scans
  • SIEM/Log Management
  • Multi-Factor Authentication
  • Password Management
  • Business Continuity

PCG can help you with your industry Compliancy Requirements and add the Security Services as needed to protect your data.

Access technical talent that can help you rapidly respond to problems.

The range and complexity of technologies supporting your business are ever-changing and more difficult to manage. By utilizing our team, your business will save significant money with a host of experts available with experience and knowledge to help you with technologies like:

  • Network Infrastructure
  • Servers & Virtualization
  • Line of Business Applications
  • PC/Notebooks and operating systems
  • Firewalls, DNS and Remote Access/VPN
  • Wireless and Wiring Infrastructure
  • Cybersecurity Solutions
  • Business Continuity, Storage
  • Cloud (Azure)
  • Remote workforce
  • Mobile Management
  • MS 365 email and security
  • BYOD (bring your own device)
  • IOT-Internet of Things
  • Risk Assessments

Add today’s security and compliance/governance issues to the mix and the challenge is even greater. PCG provides the broad and deep IT talent with over 25 plus years of experience. We have the knowledge necessary and vendor partners to work with to address the IT issues that can impact your business. Many companies with internal IT teams leverage PCG to augment their staff to address specific areas such Help Desk, Server/PC Monitoring and patch management, Security and Projects outside of your Company’s skill set.